Meta
Human-centred design for Meta's engineering tools & infrastructure design system
Highlights
Brand-new UI supporting 7 infrastructure services
Over 1,600 monthly-active users
Consolidated 3 existing interfaces into 1
Project Details
I worked on the strategy & design of resource-management tools for Meta's infrastructure services, allowing engineering teams to monitor & manage their demand/usage of internal resources (e.g. data, storage, computing power, energy).
It was a hugely ambiguous space and our team consolidated a number of complex, pre-existing solutions, and collaborated with other teams to determine how engineers could reason about platform-specific resources in a more approachable & scalable way. One key aspect was the interviewing of engineers from a wide selection of the different parts of Meta's infrastructure, to determine what abstractions could be used to make the management of resources more understandable. This was particularly important in avoiding potential errors, which risked costing the business huge sums of money.
The role involved collaborating with engineers, directors, content designers and researchers.
I also collaborated on the development of Meta’s infrastructure design system, contributing components and feedback to support the core set of designers & engineers responsible.
nb. Full case study is unavailable as work is under an NDA.
Roles
UI / UX / Prototyping / Strategy / Process
Year
2019 — 2021
Cross-functional partners
Design partners
Timezones
GMT, GMT+3, PST
Industry
Technology / Infrastructure
Testimonials
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
Meta
Human-centred design for Meta's engineering tools & infrastructure design system
Highlights
Brand-new UI supporting 7 infrastructure services
Over 1,600 monthly-active users
Consolidated 3 existing interfaces into 1
Project Details
I worked on the strategy & design of resource-management tools for Meta's infrastructure services, allowing engineering teams to monitor & manage their demand/usage of internal resources (e.g. data, storage, computing power, energy).
It was a hugely ambiguous space and our team consolidated a number of complex, pre-existing solutions, and collaborated with other teams to determine how engineers could reason about platform-specific resources in a more approachable & scalable way. One key aspect was the interviewing of engineers from a wide selection of the different parts of Meta's infrastructure, to determine what abstractions could be used to make the management of resources more understandable. This was particularly important in avoiding potential errors, which risked costing the business huge sums of money.
The role involved collaborating with engineers, directors, content designers and researchers.
I also collaborated on the development of Meta’s infrastructure design system, contributing components and feedback to support the core set of designers & engineers responsible.
nb. Full case study is unavailable as work is under an NDA.
Roles
UI / UX / Prototyping / Strategy / Process
Year
2019 — 2021
Cross-functional partners
Design partners
Timezones
GMT, GMT+3, PST
Industry
Technology / Infrastructure
Testimonials
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer
“One of the most intentional Product Designers I’ve worked with, he cares to develop a deep understanding for his stakeholders, customers and peers. I could always count on him to make the right decisions to keep things moving forward.”
Fernando Bernal
Product Design Manager
“An effective product designer and communicator able to drive long term vision, project management, user research, client relationships.. anything that a team needs to deliver a product. Without him there was no team & he helped tremendously in many areas.”
Viktor Kelemen
Software Engineer
“I will really miss working with Sam. He always had something to contribute to help others.”
Aya Ueno
Product Designer